Thursday, July 10, 2008

How can libraries use social networking services? (Explore week 14)

The sites connected to week 14 of this course were very interesting. Those libraries are really getting out amoungst the clients. Social networking services are a great way to "sell" your service in a subtle way. In my oppinion the low key approach is what I think would be the best way.

The thing about social networking is that they are social first; as the title suggests. In that context the State Library is your pal on the block, not a pre-eminent cultural institution. At the risk of creating a tautology, the opportunity is to create a two-way dialogue between our clients and us.

Some of the ways we could use social networking in the State Library are:
  1. To get unsolicited client feedback.
  2. To trawl for information about how our clients see us and what they would like from a library service.
  3. To advertise events.
  4. To promote regular library services.
  5. To connect with the library users of the future.

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